docs(05): capture phase context

Phase 05: conversation-engine
- Implementation decisions documented
- Conversation flow patterns established
- Thinking transparency approach defined
- Response timing preferences captured
- Clarification handling strategy set
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Mai Development
2026-01-28 21:50:55 -05:00
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# Phase 5: Conversation Engine - Context
**Gathered:** 2026-01-28
**Status:** Ready for planning
<domain>
## Phase Boundary
Build Mai's conversational intelligence - how she handles multi-turn conversations, thinks through problems, and communicates naturally. Focus on conversation flow, thinking transparency, response timing, and clarification handling.
</domain>
<decisions>
## Implementation Decisions
### Conversation flow patterns
- Break down complex requests and confirm each part before proceeding
- Always reference specific previous exchanges for follow-up questions
- Ask for clarification when requests are ambiguous (don't make assumptions)
- Track state and reference previous steps in multi-step conversations
- Handle topic changes naturally without explicit acknowledgment
- Wait for users to finish incomplete thoughts before responding
- Use user's level of terminology for technical discussions
- Offer to start over when user seems frustrated or confused
### Thinking transparency
- Offer thinking on demand (explain reasoning when users ask "how did you decide?")
- Explain limitations only when relevant to the current answer
- Be confident unless specifically unsure about an answer
- Explain why asking questions only when the request is unusual
### Response timing and pacing
- Use variable timing based on context rather than fixed response times
- Use natural conversation flow for thinking indicators (no explicit "thinking..." messages)
- Stream long, complex responses as they're generated in real-time
- Offer pacing preference for multi-step processes (step-by-step vs continuous)
### Clarification handling
- Proactively analyze user input to detect ambiguity and unclear requests
- Phrase clarification questions gently and conversationally
- Work with available information when users provide insufficient data (note assumptions)
- Ask users which information is correct when detecting conflicting input
### Claude's Discretion
- Exact timing algorithms for response generation
- Specific wording for clarification questions
- Thresholds for detecting ambiguity vs confidence
- Progress indicator designs for long processes
</decisions>
<specifics>
## Specific Ideas
- "I want Mai to feel like a thoughtful conversation partner, not just a Q&A machine"
- "When users are frustrated, offering a fresh start is better than trying to fix the current approach"
- "Complex requests should feel collaborative - Mai breaks them down and gets buy-in on each part"
- "Natural conversation flow means responses should feel like someone is actually thinking, not just processing"
</specifics>
<deferred>
## Deferred Ideas
- Voice interaction patterns - separate phase for voice interface
- Emotional intelligence and mood detection - future enhancement
- Multi-language conversation handling - later phase
- Conversation analytics and insights - separate phase
</deferred>
---
*Phase: 05-conversation-engine*
*Context gathered: 2026-01-28*